CLOUD 9 Transfer (10:30-1:30) or( 2pm-5pm)

Embark on a unique ocean journey with our boat transfer to Cloud 9, Fiji's floating oasis nestled amid crystal blue waters.

This isn't just any floating bar; it's a refuge where time slows, and worries dissolve like foam on the waves. Step onto the sun-drenched deck and feel the warmth of the Fijian sun on your skin. Immerse yourself in the translucent waters, where every shade of blue harmonises effortlessly. Indulge in handcrafted cocktails; each sip a symphony of tropical flavors meticulously crafted to perfection.

But beyond the beverages lies an unforgettable experience. Delight in wood-fired pizza, its crispy crust kissed by flames, amidst the laughter and conversations mingling with the tunes from the DJ booth. Surrender to the rhythm, letting the music sync with the heartbeat of paradise.

At Cloud 9, time pauses, and worries fade into the background. It's more than just a destination—it's a mindset. Join us on this voyage to experience the dream of Fiji. Your adventure beckons—are you ready to dive in?

What to Expect:

• Check-in 15 min before departure at the location on the map.
• Enjoy a 15-minute boat ride out to Cloud 9 
• Experience what Cloud 9 has to offer for 2.5 hours.  
• Cruise on back to Plantation for evening activities 
• The total Duration is 3 hours, including travel time.

Our usual departure is 2 pm-5 pm 

Morning Departure time 10:30 AM- 1:30PM ( please enquire)

       -Morning sessions are used if we have pending weather conditions that interfere with our scheduled time in the afternoon, pending availability with Cloud 9. 

Group bookings and charters are also available. Please email us to enquire. 

What to bring: 

Credit Card, towel, Coral Safe Sunscreen,

FOR ONLINE BOOKING AND PAYMENTS, A 1.9% BOOKING FEE AND A 4% CREDIT CARD FEE APPLY.

Terms and conditions:

Cloud 9:

• CLOUD 9 has a strict policy of no children under ten years old
• Some important things to note before going out to Cloud 9:
  
         -Bring sunscreen, towels, swimwear, sunglasses, and a sense of adventure!
         -Card only, NO CASH
         -Do not bring your own food and drinks. - Please enjoy delicious pizzas and sandwiches made with love by their      team. This helps support their small   business
        -Please advise our team if you have any special dietary requirements; it helps to let us know in advance (e.g., GF, LF)
       -Snorkel gear – 30 pieces are available to use out there

Dulcinea Charters 

• Departure is subject to operate with a minimum of six adult fares.
• NOTE: subject to be amended to another day  if minimum numbers are not met
• Check-in is 15 minutes before departure at the location provided on the map.
• Location is subject to availability and weather conditions.
• Times may vary and are subject to change.
• Bookings are essential as there are limited spaces.
• 10-12 years is considered a child
• All fares are in Fijian dollars and include local government taxes.
• All of our bookings are subject to availability.
• Please note there is a surcharge of 1.9% for the booking fee and a 4% bank surcharge for the value of the trip. In case of cancellation by either party at any point in time, the 1.9% and 4% charged remain non-refundable 

Dulcinea Cancellation Policy:

Please organise your travel insurance to cover unforeseen circumstances if cancellation falls outside the flexible period.

• Refundable up to 48 hours before departure*
• Bookings cancelled up to 24 hours before the tour start time will receive a 50% refund *
• No-show: non-refundable, so please show up on time *
• Non-refundable if cancelled within 24 hours.
• Up to 50% refund to be approved by management - upon rendering a medical certificate
  
  *(Refunds are less the 4% bank surcharge plus online booking fee which is 1.9% of the value of the trip for online payments)

Cancellations by the Company:

The Company does not cancel tours due to light rain. In the event of cancellation due to an emergency or the happening of any event over which the Company has no control (including adverse weather conditions), we will contact you via the email address you provided at the time of booking and offer you the choice of an alternative date or a refund. Should you cancel over 24 hours before departure due to adverse weather reports, we will attempt to reschedule you for another day. Should this be impossible due to your holiday schedule, then a full refund will be issued, less the 1.9% booking fee and 4% bank surcharge of the value of the trip.

Refund Policy:

Online Payments: 

Should refunds be issued, refunds are less the 4% bank surcharge plus the online booking fee, which is 1.9% of the value of the trip. Please note that refunds can take 7-14 business days. 

Refund will be made to the same mode of payment (same card that completed the purchase)

Room charge: If charged to your room, request a credit note from the Booking office or Dulcinea office. (The front office can not issue a refund without approval).